Ms. Roshni Neupane clearly remembers the day she installed eSewa on her mobile phone. It was a hot summer day in Jhapa, and she needed to purchase an airline ticket to Kathmandu. She didn’t want to go out in the heat to purchase the tickets. This is when she remembered her friends talking about eSewa. Thus, she decided to give eSewa a try and downloaded the application then and there in her room. She says, “I registered using my mobile number, loaded funds using my mobile banking and purchased airline tickets very easily. I was even happier when I saw that we receive cashback”. Since then, Ms. Roshni has been using eSewa regularly.
These days, in addition to airline ticketing, she uses eSewa for mobile topup, TV bills payment, Internet bill payments and more. Moving on, she says, she would like to see her college being associated with eSewa so that she can pay for her college fees online.