1. DATA AND TRANSMISSION
- eSewa is secured by a 128-bit VeriSign SSL Certificate, which means all personal information, like your user ID and password, and the information about your transactions are encrypted before being transmitted through the internet.
- Always visit eSewa by typing https://esewa.com.np in your browser.
- When you deposit/transfer funds from partner banks to eSewa, communication between the bank and eSewa is carried out via secured VPN connection.
- All your data are stored in state-of-the-art data center.
2. IDENTITY AND PASSWORD
- Use valid Email or Mobile No. and provide proper information while registering for the eSewa service.
- Use strong password to protect your account. Make a point to change your password regularly. Never use dictionary words as your password. Make use of numbers and special characters to improve the strength of your password.
- Beware of phising sites and emails eSewa never sends emails or make calls to you to reveal your username or passwords.
- If your receive suspicious email/SMS please inform eSewa live support.
- Please check the url of eSewa as https://esewa.com.np whenever accessing the eSewa through web.
3. WITH MOBILE
- Do not leave your mobile unattended. Please ensure that your mobile’s locking features have been enabled.
- Always use eSewa mobile application to access your eSewa account. Please make sure the download is done through the official eSewa website at https://esewa.com.np.
- Do not reveal your Mobile PIN (MPIN) to others.
- All messages generated by the mobile application are encrypted in the operator network for enhanced security.
- Please change your MPIN on regular basis.
