About eSewa

Just imagine: In this digital era, you making all your payments and transactions standing in a queue outside the office. It’s Nerve-wracking, right? To get you out of this situation, when the Internet was one of the luxurious things we Nepalese enjoyed, eSewa came into existence. With over a decade of operation, we have been able to simplify the lives of Nepalese by facilitating seamless daily life bill payment processes.

Established in 2009, eSewa is a household name today. We are Nepal’s pioneer digital payment service provider, licensed by Nepal Rastra Bank (Central Bank of Nepal), and an ISO 27001:2013 certified company. eSewa is a subsidiary company of F1Soft International, a leading FinTech company of Nepal. Team eSewa has been working tirelessly to achieve its vision to create a cashless economy. For this, the company has onboarded more than 400k+ merchants, 120k+ agents, 51+ Banks and Financial Institutions (BFIs) and established a wider network of agents nationwide.

Customers of eSewa can make various bill payments easily from eSewa’s mobile app or website. Now, recharging mobile, paying utility bills (NEA, Khanepani, Landline, etc.), internet bills, TV bills, school fees, and many more are all on your fingertip. Being able to make the payment to government offices such as Inland Revenue Department, Traffic Fine Payment, payment to Department of Foreign Employment, and more act as a cherry on top for our customers.

Mission

As a pioneer in the digital payment industry and as a pacesetter in Nepal, eSewa is driven by a mission to provide a secured, integrated and most comprehensive payment process for businesses, associations, etc. by going above and beyond to help customers, banks, merchants, and maintaining high-quality customer service and risk management.

Vision

eSewa envisions to create a cashless economy by covering every part of the payment sector (Big/Small, Retail/Wholesale, Public/Private), provide quality financial service, and become the most preferred service provider in the country.

Values

1. Innovation: Lead to make services profitable, sustainable and relevant to market needs.

2.Proactiveness: Foster excellence through continuous improvement and a high level of accountability

3. People: Encourage a rich talent pool through trust, strong work ethic, and a conducive work environment

4. Work Beyond Boundaries: Collaborate and coordinate to share, learn and develop solutions and partnerships that are win-a-win with a shared vision.


 

Don’t have an eSewa app on your smartphone? Download it today: bit.ly/eSewa_App

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