These tariffs were last updated on January 20, 2022 and are applicable from February 2, 2022.
eSewa is Nepal’s first mobile wallet. eSewa users can send, receive and pay money instantly from their fingertips. Users can easily transfer money into eSewa wallet through mobile banking, Internet banking, and counter deposit at different banks and Cash Points. Fund loaded into eSewa can be used for making utility payments, online shopping, airline ticketing, credit card payment, school fees payment, and more. While most of the payment services are free, there are few services, where customers are required to pay minimal charges.
There are certain services like bank transfer (bank withdraw), credit card bill payment and etcetera where charges depend on the transaction amount. These services are:
Contents
- 1 Bank transfer (Bank withdraw):
- 2 Bank withdraw to saved account:
- 3 Secured Transfer
- 4 Credit Card Bill Payment:
- 5 Cash In:
- 6 Cash Out:
- 7 Mercantile Exchange (HCC Segregate Account):
- 8 Demat/Meroshare/Broker Payment
- 9 Fund transfer to Chhimek Laghubitta Bittiya Sanstha Ltd.
- 10 Load via Card
- 11 Nepal Veterinary Association
- 12 Auditor’s Association of Nepal (AUDAN)
- 13 Agriculture and Forestry University-FoF
- 14 Nepal Electricity Authority (NEA)
- 15 Kathmandu Upatyaka Khanepani Limited (KUKL)
- 16 Butwal Power Company
- 17 M.A.W. Investment Pvt. Ltd.
Bank transfer (Bank withdraw):
| TRANSACTION AMOUNT | SERVICE CHARGE |
| Rs. 100 – 1,000 | 0 |
| Rs. 1,001 – 50,000 | Rs. 10 |
| Rs. 50,001 – 100,000 | Rs. 20 |
Bank Withdraw up to Rs. 1,00,000 per transaction is available only for the Own Bank account saved in eSewa. For other accounts, the transaction limitations will remain Rs. 50,000 per transaction.
Bank withdraw to saved account:
eSewa users can add one personal bank account to “saved accounts”/”Free Account” where they can enjoy charge free withdraw facility. Users can withdraw free of charge up to amount NRS 5000 or 3 times a month (English Calender month). Once the withdrawal amount exceeds Rs. 5,000 or the count exceeds 3 times, they will be charged according to the above-mentioned bank transfer charges.
Secured Transfer
A KYC verified eSewa user can transfer funds to the other KYC verified eSewa user with “Secured Transfer”. The feature is applicable in a minimum transfer of Rs. 1,000 and a maximum of Rs. 25,000. There are certain charges applicable in the use of the service which is to be borne by the receiver. The charges applicable are mentioned below:
| Range (rs.) | Service charge | Dispute charge |
| 100 – 999 | Rs. 5 | The charge will be refunded manually. |
| 1000 – 4999 | Rs. 5 | Rs. 100 |
| 5000 and above | Rs. 10 | Rs. 100 |
In the cases of dispute, the settlement cost of Rs. 100 is applicable to the party (sender or receiver) and will be refunded after the dispute has been resolved.
Credit Card Bill Payment:
| TRANSACTION AMOUNT | SERVICE CHARGE |
| Rs. 100 to Rs. 1,000 | – |
| Rs. 1,001 to Rs. 10,000 | Rs. 20 |
| Rs. 10,001 to Rs. 20,000 | Rs. 30 |
| Rs. 20,001 to Rs. 30,000 | Rs. 40 |
| Rs. 30,001 to Rs. 40,000 | Rs. 50 |
| Rs. 40,001 to Rs. 50,000 | Rs. 60 |
| Rs. 50,001 to Rs. 100,000 | Rs. 75 |
Cash In:
Users can enjoy free cash-in services for up to 2 times per month or up to Rs. 10,000 per month whichever comes first. Exceeding this limit, customers will be charged with 0.5% of transaction amount for every transaction.
Cash Out:
Service charge of 1% of transaction amount will be applicable for every cash-out transaction.
Mercantile Exchange (HCC Segregate Account):
| Transaction Amount | Service Charge |
| Rs. 100 to Rs. 50,000 | Rs. 5 |
| Rs. 50,001 to Rs. 1000,000 | Rs. 10 |
Broker Payment
| Transaction Amount | Service Charge |
| Rs. 1 to Rs. 100 | Rs. 5 |
| Rs. 101 to Rs. 500 | Rs. 10 |
| Rs. 501 to Rs. 1,000 | Rs. 15 |
| Rs. 1,001 and above | Rs. 20 |
This charge for Broker Payment has been waived until further notice.
Service charge of Rs. 2 per transaction is applicable on MeroShare effective from Poush 17, 2077 and service charge on DEMAT payments has been effective from Falgun 11, 2077.
Fund transfer to Chhimek Laghubitta Bittiya Sanstha Ltd.
A service charge of Rs. 5 is applicable on each transaction.
Load via Card
A transaction processing fee of 1.75% is levied in the total load amount. Also, users are able to load Rs. 10,000 per transaction, Rs. 25, 000 per day, and Rs. 50, 000 per month while using a card.
Accessible service for all our customers is our top priority. If you have any further queries regarding the charges, please call us at our toll-free number 1660-01-02121, or Viber us at +9771234512345.
Nepal Veterinary Association
A service charge of Rs. 10 is applicable on each transaction.
Auditor’s Association of Nepal (AUDAN)
Mentioned below are the service charges applicable on the Membership Renewal fee payment of AUDAN.
| Renewal Fee | Service Charge |
| Up to 1,000 | 0 |
| 1,001 to 3,000 | Rs. 5 |
| 3,001 to 10,000 | Rs. 10 |
| 10,001 and above | Rs. 30 |
Agriculture and Forestry University-FoF
Service charge of Rs. 20 is applicable in admission form fee payment of Agriculture and Forestry University-FoF.
Service charge of Rs. 5 on NEA bill payment of above Rs. 500 to 5 Lakh is applicable from Ashoj 1, 2078. No charges are levied on bill payment below Rs. 500.
Kathmandu Upatyaka Khanepani Limited (KUKL)
Mentioned below are the service charges applicable on bill payment of KUKL:
| Transaction Amount | Service Charge |
| Rs. 1 to Rs. 500 | FREE |
| Above Rs. 500 | Rs. 5 |
Butwal Power Company
Mentioned below are the service charges applicable on bill payment:
| Transaction Amount | Service Charge |
| Rs. 1 to Rs. 100 | Rs. 3.39 |
| Above Rs. 100 | Rs. 5.65 |
M.A.W. Investment Pvt. Ltd.
A service charge of Rs. 10 is applicable on each transaction.