eSewa is Nepal’s first mobile wallet. eSewa users can send, receive and pay money instantly from their fingertips. Users can easily transfer money into eSewa wallet through mobile banking, Internet banking, and counter deposit at different banks and cash points. Fund loaded into eSewa can be used for making utility payments, online shopping, airline ticketing, credit card payment, school fees payment, and more. While most of the payment services are free, there are few services, where customers are required to pay minimal charges.
Services where users have to pay Flat Rs. 5 for each transaction are:
- DEMAT (Account opening and Renew)
- Mero Share Renew
There are certain services like bank transfer (bank withdraw), credit card bill payment and etcetera where charges depend on the transaction amount. These services are:
1. Bank transfer (Bank withdraw):
[Note: The service charge has been waived from 19th March, 2020 till 13th May, 2020]
| Transaction Amount | Service Charge |
| Rs. 100 to Rs. 1,000 | Rs. 10 |
| Rs. 1,001 to Rs. 10,000 | Rs. 20 |
| Rs. 10,001 to Rs. 20,000 | Rs. 30 |
| Rs. 20,001 to Rs. 25,000 | Rs. 40 |
2. Bank withdraw to saved account:
eSewa users can add their personal bank account to “saved accounts” where they can enjoy free withdraw facility in which they can transfer up to amount Rs. 15,000 to their bank account. Users can use this free service 3 times per month and the overall free withdraw amount is up to Rs. 15,000. Once the withdrawal amount exceeds Rs. 15,000 or the count exceeds 3 times, they will be charged according to the above-mentioned bank transfer charges.
[Note: The service charge has been waived from 19th March, 2020 till 30th April, 2020]
3. Credit Card Payment:
| Transaction Amount | Service Charge |
| Rs. 100 to Rs. 1,000 | Rs. 15 |
| Rs. 1,001 to Rs, 10,000 | Rs. 25 |
| Rs. 10,001 to Rs. 30,000 | Rs. 35 |
| Rs. 30,0001 to Rs. 100,000 | Rs. 60 |
3. Mercantile Exchange (HCC Segregate Account):
| Transaction Amount | Service Charge |
| Rs. 100 to Rs. 50,000 | Rs. 5 |
| Rs. 50,001 to Rs. 1000,000 | Rs. 10 |
4. Nepal DP Ltd.
| Transaction Amount | Service Charge |
| Rs. 49 to Rs. 100 | Rs. 5 |
| Rs. 101 to Rs. 500 | Rs. 10 |
| Rs. 501 to Rs. 1,000 | Rs. 15 |
| Rs. 1,000 to Rs. 10,000 | Rs. 20 |
5. Load via Card
A transaction processing fee of 1.75% is levied in the total load amount. Also, users are able to load Rs. 10,000 per transaction, Rs. 25, 000 per day, and Rs. 50, 000 per month while using a card.
Accessible service for all our customers is our top priority. If you have any further queries regarding the charges, please call us at our toll-free number 1660-01-02121, or Viber us at +9779868842121.