These tariffs were last updated on March 10, 2023, and are applicable from March 10, 2023.
eSewa is Nepal’s first mobile wallet. eSewa users can send, receive and pay money instantly from their fingertips. Users can easily transfer money into eSewa wallet through mobile banking, Internet banking, and counter-deposit at different banks and Cash Points. Fund loaded into eSewa can be used for making utility payments, online shopping, airline ticketing, credit card payment, school fee payment, and more. While most of the payment services are free, there are few services, where customers are required to pay minimal charges.
There are certain services like bank transfer (bank withdrawal), credit card bill payment and etcetera where charges depend on the transaction amount. These services are:
Contents
ATM Withdrawal:
A flat service charge of Rs. 15 per transaction will be applicable on the service of ATM Withdrawal from eSewa Account effective from 1st July 2023.
Bank transfer (Bank withdrawal):
| TRANSACTION AMOUNT | SERVICE CHARGE |
| Rs. 100 – 200, 000 | Rs. 10 |
Bank Withdraw up to Rs. 1,00,000 per transaction is available only for the Own Bank account saved in eSewa. For other accounts, the transaction limitations will remain at Rs. 50,000 per transaction.
Mutual Fund service charge:
| S. No | Amount Range (NPR) | Service Charge/Transaction |
| 1 | 1-5000 | 4 |
| 2 | 5001-above | 8 |
Education Fee Payment
A service charge of Rs. 10 is applicable on each transaction.
Government Payment
The service charge on Government payments from eSewa is listed below:
| TRANSACTION AMOUNT | SERVICE CHARGE |
| Up to Rs. 5,000 | Rs. 5 |
| Rs. 5,001 – Rs. 10,000 | Rs. 8 |
| Rs. 10,001 and above | Rs. 10 |
Health Insurance Board
Customers will be charged Rs. 5 per transaction while making Health Insurance Board renewal payments from eSewa.
eScrow
A KYC-verified eSewa user can transfer funds to the other KYC-verified eSewa user with “eScrow”. The feature is applicable in a minimum transfer of Rs. 100 and a maximum of Rs. 25,000. There are certain charges applicable in the use of the service which are to be borne by the receiver. The charges applicable are mentioned below:
| Range (rs.) | Service charge | Dispute handling charge |
| Up to Rs. 25,000 | Rs. 10 | Rs. 50 |
The fee of Rs. 50 is charged to either the sender or receiver for verification purposes, depending on whom the transaction is settled too. So, we kindly request you to carefully consider your decision before filing a complaint.
Credit Card Bill Payment:
| TRANSACTION AMOUNT | SERVICE CHARGE |
| Rs. 1 to Rs. 100,000 | Rs. 10 |
Cash In:
| TRANSACTION AMOUNT | SERVICE CHARGE |
| Up to Rs. 5,000 | Rs. 5 |
| Rs. 5,001 – Rs. 15,000 | Rs. 15 |
| Rs. 15,001 – Rs. 25,000 | Rs. 25 |
Service charges shall be deducted from the principal amount.
Cash Out:
Cash Out service has been disabled for time being.
Mercantile Exchange (HCC Segregate Account):
| Transaction Amount | Service Charge |
| Rs. 100 to Rs. 50,000 | Rs. 5 |
| Rs. 50,001 to Rs. 1000,000 | Rs. 10 |
Broker Payment
| Transaction Amount | Service Charge |
| Rs. 1 to Rs. 100 | Rs. 5 |
| Rs. 101 to Rs. 500 | Rs. 10 |
| Rs. 501 to Rs. 1,000 | Rs. 15 |
| Rs. 1,001 and above | Rs. 20 |
A service charge of Rs. 2 per transaction is applicable on MeroShare effective from Poush 17, 2077 and a service charge on DEMAT payments has been effective from Falgun 11, 2077.
TMS Collateral Load
| Renewal Fee | Service Charge |
| Upto Rs. 500 | Rs. 2 |
| Rs. 500 to Rs. 5000 | Rs. 4 |
| Above Rs. 5000 | Rs. 8 |
Fund transfer to Chhimek Laghubitta Bittiya Sanstha Ltd.
Load via Card
A transaction processing fee of 1.75% is levied on the total load amount. Also, users are able to load Rs. 10,000 per transaction, Rs. 25, 000 per day, and Rs. 50, 000 per month while using a card.
Accessible service for all our customers is our top priority. If you have any further queries regarding the charges, please call us at our toll-free number 1660-01-02121, or Viber us at +9771234512345.
Nepal Veterinary Association
A service charge of Rs. 10 is applicable on each transaction.
Auditor’s Association of Nepal (AUDAN)
Mentioned below are the service charges applicable on the Membership Renewal fee payment of AUDAN.
| Renewal Fee | Service Charge |
| Up to 1,000 | 0 |
| 1,001 to 3,000 | Rs. 5 |
| 3,001 to 10,000 | Rs. 10 |
| 10,001 and above | Rs. 30 |
Agriculture and Forestry University-FoF
A service charge of Rs. 20 is applicable in admission form fee payment of Agriculture and Forestry University-FoF.
A service charge of Rs. 5 on NEA bill payments of above Rs. 500 to 5 Lakh is applicable from Ashoj 1, 2078. No charges are levied on bill payments below Rs. 500.
Community Electricity
A service charge of Rs. 7 will be applicable on payment of the community electricity bill.
Kathmandu Upatyaka Khanepani Limited (KUKL)
Mentioned below are the service charges applicable on bill payments of KUKL:
| Transaction Amount | Service Charge |
| Rs. 1 to Rs. 500 | FREE |
| Above Rs. 500 | Rs. 5 |
Khanepani
A service charge of Rs. 5 will be applicable on Khanepani bill payment.
Khanepani Sansthan
Mentioned below are the service charges applicable to bill payment:
| Transaction Amount | Charge |
| 0-500 | Rs. 2 |
| Above 500 | Rs. 5 |
Butwal Power Company
Mentioned below are the service charges applicable to bill payment:
| Transaction Amount | Service Charge |
| Rs. 1 to Rs. 100 | Rs. 3.39 |
| Above Rs. 100 | Rs. 5.65 |
EMI Payment
A service charge of Rs. 10 is applicable on each transaction.
EMI Payment of Syakar Investment Co. Pvt. Ltd.
| Transaction Amount | Service Charge |
| Up to Rs. 10,000 | Rs. 10 |
| Above Rs. 10,000 | Rs. 20 |
MEC Entrance Exam Form Payment
A service charge of Rs. 20 is applicable on each payment from eSewa.
A service charge of Rs. 8 is applicable on each transaction.
Sahakari Deposit (Client Withdraw)
| TRANSACTION AMOUNT | SERVICE CHARGE |
| Rs. 100 to Rs. 50,000 | Rs. 10 |
Nepal Beema Pradhikaran – Agent/Surveyor License Renew
A service charge of Rs. 5 is applicable on each transaction.
Terms and conditions:
- Users are prohibited from using eSewa services to enable payments for the services and goods deemed illegal by the prevalent laws of Nepal.
- Transfer funds to your trusted contacts only (or, only after meeting with the person face-to-face). eSewa will not be liable if the receiver defaults from his/her promise to repay, return, or deliver the goods or services promised against the transfer.
NEA-EV Charging Station:
-A service fee of Rs 10 will be applied to each transaction.