Career opportunities with eSewa !

Jr. Officer to Officer – Business Development

Location: Pulchowk, Lalitpur

Salary: Negotiable

Job Description:

  • Identify the target market and customers
  • Develop campaigns for the target market in coordination with the merchants
  • Plan and execute marketing activities
  • Coordinate with the digital marketing team to manage the campaigns
  • Maintain the record of daily transactions, analyze them, and generate reports
  • Maintain relationships with all the merchants

Job Specification:

  • Minimum Bachelor’s Degree, preferably Master’s Degree in the Management field
  • 1 to 2 years of relevant experience in the field
  • Good command over Microsoft Office
  • Proficient communication skills

Ticketing Assistant

Location: Pulchowk, Lalitpur

Salary: Negotiable

Job Description:

  • Provide support to Customers, Agents and B2B Clients for Issue, reissue, void and cancellation of
    tickets with 100% issue resolution on the same day (from various channels)
  • Notify passenger/customers/agents regarding flight changes, cancellation and other relevant
    information through Calls, emails and all possible medium
  • Conduct follow-ups when required for issue resolution. Provide guidance as and when required to improve customer experience
  • Coordinate with CSD, Airlines, GDS and our IATA Agent for resolving various issues
  • Provide proactive call back to regular customer and agent as value added service to confirm
    on travel guidance and additional help – filling up forms, passport/travel rules and regulations and so on
  • Upsell and convert customer/agent in our eSewa Travels platform
  • Update Offline Tickets and ticketing activities in eSewa Travels Admin portal and ticket management tool
  • Generate reports on a timely manner

Job Specification:

  • Minimum Bachelor’s Degree
  • 1 year of relevant experience in the field (Freshers are encouraged to apply)
  • Good command over Microsoft Office
  • Knowledge of GDS such as Sabre, Amadeus and Travelport

 

HOW TO APPLY

We are always keen to meet energetic and talented professionals who would like to join our team. To apply, please mail your updated cv at [email protected]esewa.com.np also include Subject line as “Applying for [desired position]”.


 

 

Don’t have an eSewa app on your smartphone? Download it today: bit.ly/eSewa_App

We update the ongoing offers on our social media platforms. Stay Tuned to our Facebook, Instagram, Twitter, and Viber Community for further updates.