How often do you wonder if your chatbot could interact with you in human ways and assign the tasks you do promptly? Have you ever wished for an AI magic that could perform your complex tasks on your behalf rather than just giving trained answers? If your answer is yes then, say hello to eVA, Nepal’s first payment enabled Virtual Assistant
eSewa’s virtual assistant eVA is Nepal’s first AI chatbot that can perform complex tasks including making payments as per user’s instruction.
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Emergence and Development of AI
Topics like engineering and innovation go hand to hand with Artificial Intelligence and Machine learning in the present context. Due to the significance, it has been serving to users by providing innovative easy solutions to complex tasks, the use of Artificial Intelligence (AI) While talking about science and technological innovation, it is important to cover topics like the rise and use of AI and how AI has transformed our daily lives, making them more convenient and connected.
Thought and Development of eVA
Recognizing its potential and need to integrate AI in our daily lives in order to get maximum benefit out of it, we have developed our own eVA for you, the first ever payment feature enabled interactive Chatbox in Nepal. Our own eVA is specially programmed with abilities to provide real-time assistance and perform some digital transactions seamlessly. Whether you need to pay a bill, transfer funds, book a ticket, or face any issues with using any services, eVA is just a click away and handles it all in one conversation.
eVA is like having a personal assistant available 24/7, ready to make your life easier. Our goal was to combine efficiency with user-friendliness, ensuring that eVA doesn’t just answer questions but takes action, making your journey from inquiry to resolution smooth and effortless. Security and privacy are at the core of eVA’s design, with stringent measures to protect your data and transactions.
In eVA, we see the future of digital payments and customer support – a future where technology is a trusted companion, simplifying life. We’re excited to share eVA with you and look forward to its transformative impact on your daily interactions.
Functionality and Significance of eVA
eVA is LLM based AI bot with payment feature enabled that is capable to respond to anything and everything related to eSewa. By assisting users will all kind of questions and queries as well as solving problems in real time, eVA will be an additional asset in already exception customer service of eSewa.
Eva is continuously learning and capable of responding to anything and everything related to eSewa. In addition to queries about about about, EVA offers value added services like horoscope, Gold Price, Forex etc as well as trained to offer engagement activities like Play and Win quizzes.
Current Features and Future Plans
For now, eVA is trained to perform some financial transactions as per the user’s command. It is for the for the first time in the history of Nepal ever that an AI Chatbot can perform financial transactions. At this point, eVA is capable of doing payments like Mobile Topup and Send Money, while other features booking domestic airlines tickets are in progress.
In future, we plan to train eVA to perform all the payment services available in eSewa platform. Additional future projects include training eVA to perform features like live chat, text to speech, speech to text, and so on.
So, are you ready for the game changing virtual assistant who will be your ultimate assistant to assist you with instant answers and seamless payments? Say hello to eVA. Say hello to future of payments.