Lal Prasad Bhandari of Syangja, Nepal currently residing in Kathmandu clearly remembers hearing about eSewa for the first time two years ago. He was just sitting around watching TV when he came across one of the advertisements of eSewa. As a tech-enthusiast, he likes trying new technologies and was attracted to eSewa from the advertisement. The advertisement was related to mobile top-up, so he assumed it was eSewa’s only function. But, after downloading eSewa he realized that the application offered much more. He says, “After using eSewa for mobile topup for a while, I started purchasing airline tickets as well”.
Furthermore, he claims eSewa’s offline mode has helped him many times and says “I always make sure to keep a little bit of fund as a reserve in eSewa so that even when I am traveling to places without Internet access, I can pay my bills offline”. He had also applied for NRB recruitment and RBB recruitment and filled online application form making the payment from eSewa. In addition to his own application, he even paid his friend’s application fees from eSewa as it was easier than visiting physical form providers.
Talking about winning the mountain flight, he says, it was very much unexpected. Even though he followed eSewa on Facebook, Instagram, and Twitter, and participated in as many offers as he could, he had no hopes of ever winning one. He thanked eSewa for the opportunity and says that he was able to gift his wife a wonderful experience because of eSewa. After knowing about his win, his friends have also downloaded and started using eSewa.
Lastly, he hopes eSewa will add online payment services for taxation in the possible future, and also add NEA counter of Syangja so that more people can take advantage of the online payment services.