In the fast-paced digital world, convenience is key. The need for secure and hassle-free financial transactions has led to the rise of digital wallets, offering users a seamless way to manage their money. eSewa, Nepal’s leading digital payment platform, has consistently been at the forefront of innovation, and once again, we have exceeded expectations by introducing a groundbreaking feature: eSewa Wallet to ATM withdrawal.
Introducing the ATM Withdrawal Feature:
Traditionally, digital wallets have primarily focused on in-app transactions or transferring funds to a bank account for withdrawal. However, eSewa has taken a step further by enabling users to directly withdraw cash from ATMs using their eSewa Wallet. This groundbreaking feature eliminates the need for physical bank cards and offers unparalleled convenience to users.
How Does It Work?
To access this new feature, eSewa Wallet users need to:
Step 1: Login to eSewa App
Step 2: From eSewa Homepage, tap on “ATM Withdraw.”
Step 3: Choose Everest Bank.
Step 4: Enter the “Withdrawal Amount”, enter the “Purpose” and “Remarks” and tap on “Proceed”.
Step 5: Enter your MPIN.
Step 6: You shall get OTP in your eSewa registered mobile number.
Step 7: Go to the nearest Everest Bank ATM and choose “Cardless Withdrawal”.
Step 8: Click on “eSewa Cash Withdrawal”
Step 9: Enter “eSewa ID” and click on “Continue”
Step 10: Enter the “Amount” and click on “Continue”
Step 11: Enter the OTP that you received on the SMS
Transaction Limits:
| Particulars | Amount |
| Per Day | Rs. 5,000 |
| Per Month Total Request | Rs. 25,000 |
| Per Day Total Request | 5 |
FAQ’s
How secure is the eSewa Wallet to ATM withdrawal feature?
eSewa takes security seriously and has implemented robust measures to safeguard user transactions. The Wallet to ATM withdrawal feature is designed with multiple layers of security, including encrypted transactions and user authentication through OTP. However, it is always advisable not to share the OTP and MPIN security practices, such as keeping your mobile device and eSewa account credentials secure.
What happens if I encounter an issue or error while using the eSewa Wallet to ATM withdrawal feature?
In case you encounter any issues or errors while using the eSewa Wallet for ATM withdrawals, we strongly recommend reaching out to the dedicated eSewa customer support team. Rest assured, their experienced representatives are there to assist you promptly and efficiently.
For normal transaction-related concerns, the support team typically resolves them within one to two business days. However, if your situation requires further investigation or involves more complex matters, the resolution process may extend up to seven working days. During this time, the support team will diligently troubleshoot the problem and guide you through any technical or transactional difficulties you may be facing.