As digital payments continue to evolve, eSewa remains committed to ensuring a secure, reliable, and seamless transaction experience for all users. As part of our ongoing security enhancements, certain transaction services have now been disabled on the eSewa web platform.
These services remain fully available on the eSewa app, which already supports them with enhanced security controls and improved risk management systems.
What has changed?
The following services are no longer available for users on the eSewa web platform:
- Send Money
- Bank Transfer
- Sahakari Deposit
- Checkout Load Service
These services continue to be fully available through eSewa app.
For Authorized Representatives (AR), Send Money, Bank Transfer, and Sahakari Deposit remain accessible on the web platform. However, Checkout Load Service is no longer available on the web platform for both users and ARs.
Service availability overview
|
Service |
User (Web) |
User (App) |
AR (Web) |
|
Send Money |
Unavailable |
Available |
Available |
|
Bank Transfer |
Unavailable |
Available |
Available |
|
Sahakari Deposit |
Unavailable |
Available |
Available |
|
Checkout Load Service |
Unavailable |
Available |
Unavailable |
Why this update?
This update is part of eSewa’s ongoing security enhancements aimed at providing a safer transaction environment for users. The eSewa app offers strengthened security controls and monitoring mechanisms that help reduce risks associated with unauthorized access and fraudulent activities. By limiting certain sensitive transaction services to the app, eSewa aims to further improve transaction safety and system integrity.
What does this mean for users?
There is no change in functionality or service availability.
Users can continue to use Send Money, Bank Transfer, Sahakari Deposit, and Checkout Load Service through eSewa app as they normally would.
No additional registration or setup is required. Simply log in to eSewa app and continue transacting securely.
Download our app now for a faster, safer, and more secure transaction experience!
