1. What is F & F package?
F & F package is similar to eSewa Care package. This can be bought for your closest Friends or Family members which you Care about.
2. How many members can we add?
You can add up to 4 extra members besides you.
3. How much is the package?
If you buy this package for yourself and your Family members, 1st member will cost Rs. 360/- other will cost Rs. 270/- per member.
4. Why is it necessary?
To get coverage for Accidental Insurance up to Rs. 1 Lakh and get extra Discounts and Offers on different Health products.
5. What are the benefits?
a. Up to Rs. 100,000 Accidental Coverage
b. Up to Rs. 10,000 Hospitalization Cash
c. Up to 20% Discount on Beauty Bar Nepal (Kathmandu).
d. 500 off on Dental Scaling and Free consultation at Ganesh Man Singh Memorial Hospital & Research Center (Lalitpur)
e. Up to 10% Discount Aavaran Skin and Hair Clinic (Kathmandu)
f. 50% Discount on full body checkup at National Path Labs Nepal (Kathmandu & Butwal)
g. Up to 12% Discount on ePharmacy (Kathmandu)
h. 15% Discount on Newmew (Kathmandu, Pokhara, Butwal, Chitwan, Itahari, Dharan, Hetauda, Surkhet & Birtamod)
j. 25% Discount on a 3-month package at Z-Fit Dance Center.
k. 15% Discount on Full Body checkup at Regional Hospital Pvt. Ltd. (Pokhara)
l. 100 eSewa Reward Points.
6. What is the Claim process?
a. Contact HEI or eSewa within 35 days of the accidental or hospitalization case.
b. Provide required documents like:
i.Doctor’s prescription
ii. Discharge documents
iii. Claim form (will be provided by HEI)
7. What policy does not cover?
a. Complications of pregnancy, miscarriage, abortion, birth control, sterilization or infertility treatment.
b. Mental or nervous breakdown, congenital or hereditary defects or conditions such as HIVs or any sexually transmitted disease, alcohol or substance abuse self-inflicted injury, suicide or any attempt, and organ transplant elective surgery.
c. Hospital expenses outside Nepal.
d. Prostheses Cosmetic plastic or reconstructive surgery if not the result of an insured injury.
e. Hospitalization can be claimed only after 30 days of insurance purchase.
f. Routine tests such as eye exams, dental treatments or other tests will not be an emergency.
g. Hospitalization expenses for any person above 60 years of age.
h. Pre-existing diseases or medical conditions will not be covered.